CRM Project leader with Solution Architect experience

April 5, 2023
Roll Projektledare
Kompetensområde Data/IT
Startdatum 2023-04-17
Slutdatum 2023-12-31
Omfattning 100%
Ort Stockholm
Land Sweden
Sista svarsdatum 2023-04-11 (Offerter kommer att behandlas löpande)
Kontaktperson Edwin Landgraff (edwin.landgraff@keyman.se | +46 76-765 40 46)
Referensnummer #9240
Övergripande uppdragsbeskrivning

For our customer we are searching for a CRM Project Coordinator with Solution Architect experience .

We are seeking a highly motivated and skilled CRM Project Leader with Solution Architect experience to lead the decommissioning of Salesforce and implementation of new customer service system. As a key member of the IT team, you will coordinate with various stakeholders, including third-party suppliers and business owners, to ensure a smooth transition to the new systems. You will also need to have the knowledge and experience of a Solution Architect or System Architect to understand the overall needs for systems connections, IT architectural design, and ability to connect the dots and understand the needs for system or platform connections, API requirements, etc.

If you’re passionate about leading complex projects, working with multiple stakeholders, and driving change in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Join our customer in their mission to revolutionize our CRM platform and provide exceptional customer service to our clients.  

Your responsabilities will be:
•                     Define project scope and objectives

•                     Identify key stakeholders and develop communication plan
•                     Support and advise on mapping future CRM ecosystem based on the current map to identify potential risks
•                     Develop a project plan with clear timelines and milestones
•                     Coordinate with third-party suppliers to ensure seamless integration
•                     Support in designing the foundation of training modules and support to users of the new NCS platform
•                     Support and advise on designing and implementing complex IT systems that meet the business requirements and align with the customers overall tech strategy

Skallkrav

Proven experience as a CRM Project Leader or similar role.
Knowledge of Salesforce, Genysis Cloud platform is a plus.
Experience and competence within Mobile Engagement Software, Campaign Optimization Software, Democratizing Data insights and Data Modelling and how to integrate/navigate these in a complex IT environment.
Support in designing the foundation of training modules and support to users of the new NCS platform.
Excellent organizational and project management skills.
Ability to work in a fast-paced environment and meet tight deadlines.
Bachelor’s degree in IT, computer science, or a related field.

Börkrav

Experience from Retail or food sector

Övriga krav

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Offert för detta uppdrag måste skickas in via KeySourcingTool. Svar via mail kommer att få begränsad feedback.
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Personliga egenskaper

Strong communication and interpersonal skills.
Selfdriven

Övrig information

Tillträde per omgående, med möjlighet till förlängning. Uppdragets omfattning: 100%.

Vid frågor kontakta Edwin Landgraff, mobilnummer 076-765 40 46.

 


 

Att offerera på detta uppdrag

OFFERERA PÅ DETTA UPPDRAG VIA KEYSOURCINGTOOL (Prioriterad)

Mailofferter ska innehålla följande information

  1. Konsultens CV bifogat (helst i Wordformat)
  2. En kortfattad summering (ska beskriva konsultens kompetens jämfört med uppdragets krav och behov)
  3. Konsultens timarvode (SEK exkl moms)
  4. Konsultens tillgänglighet (Startdatum och omfattning)
  5. Bekräftelse på att ni accepterar, GDPR och “KeyMans allmänna villkor”

 

OFFERERA PÅ DETTA UPPDRAG VIA E-POST
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Kompetensområden

Tillgängliga roller