IAM / IGA Consultant (SailPoint ISC / IdentityNow) – IAM Internal Team – POSTNORD GROUP

Övergripande uppdragsbeskrivning

• Application Maintenance & Operations (ISC as central system): monitoring, operational support, corrective maintenance, and verification of stability after patching activities.
• Incident & Service Request Handling: manage and resolve items via IAM mailbox and Jira ITSM; own second-line incident/request queues end-to-end.
• User Lifecycle & Access Troubleshooting: support joiner/mover/leaver flows, provisioning/deprovisioning failures, attribute issues, and access problems for integrated systems.
• Application Onboarding Support: contribute to requirements/scope, integration assessment, identity/account modelling, access model design, request/approval configuration, LCM setup, testing/validation, operational handover, documentation and audit readiness.
• Entra ID / Access Administration: support Entra ID-related issues (incl. licensing/access), administrative units, UPN/mail updates, running lifecycle rules on failures, and handling permanent exceptions.
• Ways of working & compliance: work according to PostNord service management and agile/DevOps practices (Scrum/SAFe, CI/CD, secure practices) and comply with PostNord requirements.

Skallkrav

Strong experience in IAM / IGA (3–5+ years)
Proven hands-on experience with SailPoint Identity Security Cloud / IdentityNow
Good understanding of identity lifecycle and access governance
REST APIs, JSON, and system integrations
Experience with AD / LDAP, Azure AD (Entra ID)
Tooling/stack experience in PowerShell, Postman, PuTTY, SQL Developer/DB platforms, GitHub

Börkrav

DevOps or automation experience
Background in regulated industries
Knowledge of SSO protocols (SAML, OAuth, OIDC)
Understanding of GDPR and security frameworks (e.g., ISO 27001, NIST and NIS2

Övriga krav

Attach English CV in Word format under the Documents tab.
PLEASE REMOVE company logos and supplier contact details. The CV is an important part of the evaluation of the consultant. It must clearly show that the consultant has the competence and experience required for the current assignment.
Possibility when needed to enable weekend support (Sat/Sun) when required for patching activities.
Provide consultant’s Date of Birth in the following format: YYYY – MM – DD by writing it in the Comment field after selecting Yes
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The Supplier further certifies that all information contained in each consultant’s curriculum vitae (CV), as well as any other documents provided to the Client, is, to the best of the Supplier’s knowledge at the time of submission of the tender or call-off, are correct, complete and truthful.

Personliga egenskaper

Collaboration: Shows interest and understanding for others. Builds team spirit and works towards common goals. Listens and consults others when needed. Shows respect for group members’ opinions and contributions. Actively contributes to the group’s progress by sharing knowledge, skills, and workload.
Communication: Engage, persuade, and convey messages clearly, both in group settings and one-on-one. Listens and shows understanding of the recipients’ needs.
Analytical skills: The ability to systematically break down problems or situations into smaller parts, analyse them carefully, and draw well-founded conclusions based on available information. This helps people make informed decisions, solve problems, and develop effective strategies.
Initiative skills: Proactively identifies and takes responsibility for executing tasks or projects. Recognizes opportunities, takes initiative, and acts independently to achieve goals or solve problems effectively.
Advising: Having knowledge, experience, and expertise in a specific area and providing guidance, recommendations, and solutions to help the business make well-informed decisions.

Övrig information