IT Project Manager Salesforce Clouds to POSTNORD GROUP AB

Övergripande uppdragsbeskrivning

• Take ownership of initiatives and tasks relevant to the CRM team and drive them to their completion
• Ensure a general alignment, both cross-track within the CRM team as well as with other relevant teams/business stakeholders.
• Follow-up on timelines, plans and activities with an intent towards ensuring steady progress within the team.
• Translate business needs into detailed user stories, acceptance criteria, and technical specifications for the development team.
• Prioritize features and collaborate with product owners to ensure alignment with business goals, technical deadlines and considerations as well as general steering vision from IT management.

• Collaborate with overall solution architect and tech lead for the area to ensure aligned, scalable and maintainable solution design with an increased focus on planning and timelines + recognizing the responsible for each task and following up.
• Detail and execute according to the high-level project plan
• Plan and execute on test, cutover and go-live 
• Run and coordinate multiple tracks within the initiative
• Report status, flag for risks and dependencies in a timely manner on the initiative, tracks and tasks for the individual developer
• Coordinate and collaborate with Product Owner, overall Solution Architect and business project manager as well as other key stakeholders 
• Prepare materials for and report to technical and non-technical forums. Ability to communicate to teams that are not experts in Salesforce and remove blockers.
• Convert requirements into work tasks for development team. Take input/feedback from architects and tech leads when formulating tasks towards development teams.
• Demo solution for non-technical stakeholders on the business side

Skallkrav

Salesforce skill: Good understanding of Salesforce concepts and capabilities within Sales, Customer Service and Marketing
Salesforce skill: Good/Deep understanding of declarative programming in Salesforce and Admin skills
Salesforce skill: A general understanding of backend capabilities (Java, C#, Python, Apex, SOQL, LWC, Visualforce etc.)
Salesforce skill: Data Mapping and data flow design
Salesforce skill: Ability to determine the sequence of execution of tasks with regards to fulfilling/accomplishing CRM goals.
Salesforce skill: General understanding of Salesforce Governing Limits and platform limitations.
Integration skill: A fair understanding of working with APIs, Web Services, Middleware, Queues/Topics.
Integration skill: Experience in working with teams related to other providers
Integration skill: Good understanding of Connected apps, authentication methods, data contracts, security considerations and procedures.
Integration skill: REST Clients, Swagger Specifications.
Solution Architect skill: Quality assure solution
Solution Architect skill: Follow Salesforce best practices and PN solution and security guidelines and convey these to the initiative team members.
Project Management skill: Proven experience with project management
Project Management skill: Structured approach for capturing work tasks for the development team and follow-up on progress
Analysis Skill: Can identify both business and technical needs and frame them as business value driven activities.

Börkrav

Knowledge and experience with cloud platforms (AWS, Azure, Google etc.)
Programming experience backend/frontend
Experience with solution design and system architecture
Software Design patterns recognition and recommendation
Presentation skills and documentation structure/guidelines
Backup solutions, archival systems and solutions
Marketing and Sales business processes

Övriga krav

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Personliga egenskaper

Structured: Plans, organizes and prioritizes work efficiently. Defines and adheres to timeframes.

Problem-solving analytical: Works well with complex issues. Analyzes problems and breaks them down into their component parts, solves complicated problems.

Communication: Speaks clearly; well-formulated and gets involved in one-to-one meetings and in both small and large groups. Listens attentively, is receptive to the other person and adapts the situation.
Cooperation: Works well with others. Relates to them in an attentive and versatile manner. Listens, communicates and finds constructive solutions to conflicts.

Övrig information