Business Support Specialist – Sales to Contract to NCC (10553) – offert skickad

Övergripande uppdragsbeskrivning

• Providing business support to super users across processes and applications managed by the product team (Customer Contract, Reference & CV, CRM Lime).
• Developing and delivering training for super users, including webinars and guide packages.
• Managing and facilitating networks for super users within relevant business areas and group/support functions.
• Defining requirements for user guides.
• Defining requirements for training materials and learning solutions.
• Acting as the channel for incoming improvement suggestions and forwarding them to the product owner.
• Contributing to the development of both processes and systems.
• Supporting the planning and execution of user acceptance testing (UAT).

  Briefly describe in ”Comment” for the various requirements how the consultant fulfills them, and refer to which assignment/assignments in the CV.
  All text in the offer and CV must be in English.

Skallkrav

High competence within relevant area – at least 6 years as a consultant within relevant area
– A natural ability to transfer knowledge to various parts of the organization.
– The ability to think in broad, strategic terms to determine what creates the most value with limited resources.
– Strong interpersonal skills and the ability to interact with many different types of people and groups across NCC.
– An analytical mindset combined with the ability to see the overall picture within your area of responsibility.
– The capability to independently lead and drive work forward based on defined goals and strategies.
– Advantageous experience in teaching or other pedagogical work.
– Fluency in Swedish and English, both spoken and written.
– Possibility to travel within the Nordics as part of the role

Börkrav

Övriga krav

Bifoga CV på engelska i Wordformat under fliken Dokument. CV:t är en viktig del i utvärderingen av konsulten. Det ska tydligt visa att konsulten har den kompetens och erfarenhet som efterfrågas för det aktuella uppdraget.
Offert för detta uppdrag måste skickas in via KeySourcingTool. Svar via mail kommer att få begränsad feedback.
Leverantören intygar att konsult- och ansvarsförsäkring finns som täcker denna typ av uppdrag enligt branschstandard.
Kommentarena till de olika kraven i offerten är en viktig del i utvärderingen. Var därför noga med att förklara Hur konsulten uppfyller kraven och från vilket/vilka uppdrag eller vilken utbildning.
Hela offerten, motivering, kommentarer till kraven, CV´t och eventuella andra bilagor skall vara på engelska.

Personliga egenskaper

– Being self‑driven, attentive, communicative, and pedagogical.

Övrig information